Customer Support

Get help

Email us at support@simprofits.ai — we answer within one business day.

Include this so we can help fast

• The email address you used at checkout
• Your order ID from the receipt (if you have it)
• What you were trying to do and what happened

Common questions

• Can't log in? Use the login page to email yourself a fresh one-tap login link, or reset your password.
• Just bought and no access? Activation is instant on the register page with your checkout email. If the purchase was seconds ago, give it a minute and try again.
• Want a refund or to cancel Insider? See Refunds & Cancellation — one email is all it takes.